Monday, May 5, 2014

Joss And Main

Joss and Main is a flash sale site that focuses on selling home goods and decor. It is a fabulous place to go for decorating tips and inspiration. If their stylists were to show up at my door for a makeover, not only would I let them in, they could  -- carte blanche -- do whatever they wanted. If I didn't love it, that would be the surprise.

The online retailer runs seven flash sales daily, beginning at 11 a.m. EST. Each flash sale usually lasts for 72 hours. You have to register to see them.
While there are bargains and good value to be found on the website, you should do extensive research before submitting an order. Visit furniture showrooms, read product descriptions carefully, pay attention to measurements ... and google item reviews. In other words, only take calculated risks. Don't buy articles blind, so you don't make expensive mistakes. However, if you do your homework, you can end up with a special piece, or an attractive price.
Also know going in that customer reviews for Joss And Main are mixed. While many customers report: Customer service is responsive and sends out replacements for damaged goods, there are too many complaints saying it takes a long time (over a month) to receive furniture, plus it is nearly impossible to cancel goods once an order is placed. And buyer beware, shipping is expensive, which seems to be common with flash sale sites. None of them offer discounted or free shipping.
So take a gander, get inspired ... and proceed mindfully. You might pinpoint your style and learn a few decorating tricks, but keep in mind, it's a lot of trouble to return a couch or table.

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3 comments:

  1. I would not expect great customer service, which you suggest is a flaw. However, I want to re-emphasize your SAVVVY point- you need to do a little research first. For my shopping- I would get all the facts first. but then this could be an awesome online shopping resource.

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  2. I would order if the item was:
    -- relatively inexpensive and I loved it
    -- I wasn't in a rush to get it
    -- I knew the quality and the item was a bargain

    Joss and Main doesn't make furniture, etc. They depend on vendors, some are fast and others slow in delivering their merchandise. So if I needed something speedy, I'd buy it well in advanced or elsewhere.

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